I love Instant Messenger and Text Messaging. While Cell Phones and Email are still great communication tools, IM and Text are faster and more efficient ways to push out quick pieces of information that are typically a sentence or two.
Instant Messenger: A great personal and professional communication tool it allows me to ping a friend about happy hour or quickly check about a meeting with a co-worker. Services like Pandion allow you to aggregate multiple Instant Messanger clients into one allowing you to IM all of your friend in one place!
Text Messaging: I see Text as a more helpful personal communication tool. If a meeting is running over I can text a friend about being late or use it as a way to share a funny anecdote without plugging up someone's inbox.
While cell phones can accomplish many of the same things, calls definitely take up more time. It's pretty tough to call about one thing and not expand the conversation into more. While it's great to chat with friends and family, if you don't have time for the additional chit chat, IM and Text will get the job done!



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